Frequently Asked Questions

❓Frequently Asked Questions

 

Do you ship internationally?

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Yes – we’re proud to offer worldwide shipping! Whether you’re in the UK, Europe, the US or beyond, we’ll make sure your feather artwork arrives safely. Shipping costs are calculated at checkout.

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Are all your items handmade?

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Absolutely. Every piece – from silhouettes and wreaths to baubles – is handcrafted on our family farm in Devon using locally and sustainably sourced pheasant feathers.

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Can I request a custom piece?

 

Yes! We love making bespoke commissions, whether it’s a personalised dog silhouette, a wreath in specific colours, or a bauble to mark a special date. Just get in touch via our [Contact Page] to discuss your ideas.

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What makes each piece unique?

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No two feathers are ever the same, which means every item we make is truly one-of-a-kind. Each feather is selected and placed by hand, creating natural variations in colour, texture, and shape.

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Where do the feathers come from?

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We use feathers sourced ethically and locally from game shoots across Devon. All feathers are a natural by-product –

 

How long will my order take?

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We aim to dispatch all in-stock items within 3–5 working days.
For custom orders, please allow 2–3 weeks depending on the complexity. If you need something sooner, feel free to contact us – we’ll always try to help.

 

Can I include a gift message?

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Yes! We're happy to include a gift note – just leave your message at checkout, or let us know by email.

 

Do you offer gift packaging?

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Yes – most items are beautifully packaged in tissue or gift boxes, ready for gifting. If you’d like something extra special, just ask.